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Frequently Asked Questions

RUBBER STAMPS

How does the customization and proofing process work?
Before you add a stamp to your shopping cart, you will be prompted to enter the name and address details you want on the stamp.  Enter the details in here exactly as you'd like them to appear on the stamp.

What's the proofing process?
After your order has been received, you will receive a digital proof to approve.  Proofs are designed and emailed within 24 hours of ordering Monday - Friday. If you order over the weekend, you can expect your proof on Monday. I'm always happy to make changes until you're ready to approve the proof for production. After you've approved your proof, your order goes into production the next business day.

Can you match the fonts to my wedding invitation?
Possibly. Send me an image of your invitation and I will try to identify the fonts. If I have them available for use, I'd be more than happy to use it on your stamp design. Or if you know the names of your fonts, send me a note and I'll let you know if I have them available.

Should I order a self inking or wooden stamp?
If you have a lot of stamping to do and want to use black ink, I highly recommend the self inking stamps. They come with the ink already loaded in the stamp unit and you'll get thousands of uses before needing to replace the ink. The self inking stamps give a clear, crisp impression each time you stamp. Not recommended for metallic or "shimmery" paper or envelopes.

If you want to use different colored inks, you'll need a wooden stamp and a separate ink pad. The design is laser engraved on top of the wooden block which gives a lovely finish and is nice for gift giving. In my opinion, wooden stamps do not produce quite the same impression clarity as a self inking stamp and the quality of impression can be dependent on user technique.

How long does it take to get a stamp made?
After you approve your digital proof, your stamp goes into production the next business day. Your stamp is ready to ship out 5-7 business days later.

What are your shipping options?
All orders are shipped via USPS. I offer First Class which takes approximately 3-4 business days or you can upgrade to USPS Priority Mail which takes approximately 2-3 business days.

IMPORTANT NOTE - Choosing Priority Mail does NOT get your stamp made any quicker. You stamp will be ready to ship in 5-7 business whether you choose First Class or Priority. Only the shipping is quicker, not the production process.

Gift wrapping and packaging
All orders are beautifully packaged in tissue paper and ribbon. If you're ordering for a gift, orders can be shipped direct to your recipient with no pricing information included in the package. If you'd like a hand written personalized gift note included with the order, just leave me details when you check out.

 

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